Go to:
Search
FR
Français
Find us
Contact Us
Join Alterna
Log In

Resource Centre

Digital Banking Guides

View scheduled e-Transfers®

View, edit, and delete scheduled e-Transfers under Pay & Transfer > View scheduled e-Transfers.

  1. Start by logging in to online banking

  2. Under the Pay & Transfer subhead Interac e-Transfer®, select View scheduled e-Transfers to be redirected to a scheduled e-transfers webpage

  3. If you have not scheduled any e-Transfers, you will see a notice that says, “No scheduled transactions for the selected criteria were found.”
    • To schedule an e-Transfer, follow the instructions for Send an Interac e-Transfer®. During this process you will have the opportunity to choose future-dated or recurring when asked about the date and  frequency of the new  e-Transfer

If you have scheduled e-Transfers, you will see a list of upcoming e-Transfers with information including:

  • Contact
  • Next occurrence
  • The amount of the e-Transfer
  • Status

 

  1. From the scheduled e-Transfers online banking page, you can:
    1. Edit an existing scheduled e-Transfer by clicking on the pen icon
    2. Delete a scheduled e-Transfer by clicking on the garbage can icon
    3. View the details of a scheduled e-Transfer by clicking on the arrow

  2. The scheduled e-Transfer details pop-up window will include some of the following details.
    • Contact name
    • Amount of transfer
    • Transfer type (immediate, future-dated or recurring)
    • Transfer date
    • Transfer frequency
    • Next occurrence the e-Transfer is scheduled to be made
    • Start and end date (for recurring transfers)
    • Confirmation number

From the Schedule e-Transfer details page, you can also choose to print, email or export the information to PDF.

  1. Return to the online banking homepage by clicking the Alterna Savings logo in the top left-hand corner.
  1. Login into the Alterna Savings mobile app

  2. Select Pay & Transfer in the bottom navigation

  3. Select Interac e-Transfer®

  4. Select View scheduled e-Transfers

  5. If you have not scheduled any transfers, you will see a notice that says, “There are no scheduled e-Transfers.”
    • To create a scheduled e-Transfer, follow the instructions for Send an Interac e-Transfer® and choose future-dated or recurring to schedule the e-Transfer frequency. To schedule an e-Transfer, follow the instructions for Send an Interac e-Transfer®. During this process, you will have the opportunity to choose future dates or recurring dates when asked about the date and frequency of the new e-Transfer.

  6. From the scheduled e-Transfers screen, select the stacked dots next to any transfer to:
    • Edit e-Transfer
    • Cancel an e-Transfer
    • View the e-Transfer details

  7. When editing the details of a scheduled e-transfer be sure to select continue to confirm and finalize your changes once you are finished.

  8. To cancel an e-Transfer, review the scheduled e-transfer details and select Continue to cancel and complete the process.

  9. To view e-Transfer details, select a scheduled transfer from the list or through the stacked dot options to see:
    • Contact name
    • Amount of e-transfer
    • Transfer type (immediate, future-dated or recurring)
    • Transfer date
    • Transfer frequency
    • Next occurrence the e-Transfer is scheduled to be made
    • Start and end date (for recurring transfers)
    • Confirmation number

  10. From this page you can choose to share the e-Transfer details by PDF, email, or using other apps on your device.

Your financial well-being comes first

Welcome to a better way to bank. Our knowledgeable team puts your financial well-being first with good, caring and transparent advice while offering all the products and services you need.
Stay in touch. Be the first to know about news, promotions and announcements. Sign up now!

1.877.560.0100
Find a Branch/ATM
getintouch@alterna.ca
Book an Appointment