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Resource Centre

Digital Banking Guides

Online and Mobile Banking Guides

Discover video and written guides to help you navigate many of our digital online and mobile banking features.

Getting started

New member login

Learn how to set-up digital banking.

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Set up favourites

Use the Favourite feature as a shortcut for your most common transactions.

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Homepage

Discover our newly designed home page.

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Open a registered plan

Open a new registered plan or add a product.

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See transaction history

View your account activity.

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Account details page

Find your Account Number, Transit Number, Balance and much more.

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Accounts page

Review My accounts at-a-glance.

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Pay bills

Pay a bill

Schedule one-time, recurring, and future-dated transactions.

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Manage bill payees

Add, delete and manage bill payees in digital banking.

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View scheduled payments

Dive into your scheduled payments to help manage your money better.

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Transfers and deposits

Manage sender's profile

Manage your Interac e-Transfer® Sender profile easily. 

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Manage e-Transfer contacts

Add, review, edit, delete, or view details of your Interac e-Transfer® recipients easily.

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Send an Interac e-Transfer®

All you need is the recipient's email or mobile phone number.

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Request money using an Interac e-Transfer®

Send a notification to someone to ask for payment.

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Accept an Interac
e-Transfer Request®

Accept and fulfill an e-Transfer Request quickly and conveniently.

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View Pending e-Transfers

View, re-notify or cancel pending e-Transfers.

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Transfer funds

Transfer funds faster.

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Manage external accounts

Transfer funds to and from Alterna from your accounts at other institutions.

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View scheduled transfers

View, edit, and delete scheduled transfers.

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Deposit a Cheque

Deposit cheques anywhere and anytime with mobile deposit.

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Manage your accounts

Update contact information

Update your mailing and contact info easily.

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Change your password

Change your password in digital banking.

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Recover your password

If you forget your password, you can recover them in digital banking.

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Rename Your Accounts

Learn how to rename your accounts.

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Set up account and security alerts

Receive messages for account activity and customize your alerts for transactions and logins.

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Send and receive messages

Conveniently and securely send and receive messages.

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Profile Picture

Personalize your digital banking experience by adding a profile photo.

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Manage devices

Review the devices that have been used to login to online and mobile banking.

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Debit Card Lock

Temporarily lock your debit card quickly and easily with Debit Card Lock. 

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Your financial well-being comes first

Welcome to a better way to bank. Our knowledgeable team puts your financial well-being first with good, caring and transparent advice while offering all the products and services you need.
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