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Ways to Bank

Mobile Wallet

Digital banking with Alterna Savings just got even easier with the integration of mobile wallet technology. Whether you have an iPhone, Samsung, or Google device, load your debit card to your mobile wallet and leave your “physical” wallet at home.

Easy to set up and even more secure than entering your physical card and PIN into a terminal, this contactless, one tap payment method will be your new go-to!

Apple Pay – A Simple and Secure Way to Pay 

Alterna Savings is pleased to offer you an easy and secure way to make everyday purchases! Paying in stores with Apple Pay is easy, safe and private. Your card details are not shared during a transaction, keeping your transactions private. 

On your iPhone

  1. Open the Wallet app.
  2. Tap the (+) sign in the upper right corner.
  3. Follow the on-screen instructions to add your Debit Card.

On your Apple Watch

  1. Open the Apple Watch app on your iPhone.
  2. Go to the My Watch tab. If you have multiple watches, choose one.
  3. Tap Wallet & Apple Pay and select Add Debit Card.
  4. Follow the onscreen instructions to add your Debit Card.

On an iPhone 8 or earlier with Touch ID:

  1. Rest your finger or thumb on the home button and hold the top of your iPhone within a few centimetres of the contactless reader.
  2. You will see Done and a checkmark on the display letting you know your payment was approved. If vibration and sounds are enabled, you will feel a subtle vibration and hear a beep.

On an iPhone X or later:

  1. Double-click the side button.
  2. Glance at iPhone to authenticate with Face ID or enter your passcode.
  3. Hold the top of iPhone within a few centimeters of the contactless reader until you see Done and a checkmark on the display.

On an Apple Watch:

  1. Double-click the side button and hold the display of your Apple Watch within a few centimetres of the contactless reader.
  2. Wait until you feel a gentle tap.
  3. You will see Done and a checkmark on the display letting you know your payment was approved.

Using your Alterna Debit Card on Apple Pay works wherever Interac® Flash is accepted. Just look for the Interac logo or contactless symbol at the checkout. Some stores will also display the Apple Pay logo.

Apple Pay - Terms of Use

Google PayTM – the fast, simple way to pay! 

Google Pay is the fast, simple way to pay in millions of places — online, in stores, and more. It brings together everything you need at checkout and protects your payment info with multiple layers of security. Plus, you can manage your account wherever you want - on the web or in the app. When you pay in shops, Google Pay doesn’t share your actual card number, so your information stays secure. Plus, you can check out faster with the device that’s already in your hand – no need to dig for your wallet. 

On your smartphone

  1. Download Google Wallet from the Google Play Store.
  2. Open the Google Wallet app.
  3. Tap the (+) sign.
  4. Follow the on-screen instructions to add your Debit Card.

On your wearable

  1. Open Google Wallet on the watch.
  2. Tap (+) to Add Card and choose your Debit Mastercard.
  3. Follow the on-screen prompts to complete setup.

On your smartphone:

  1. Unlock your phone.
  2. Hold your phone over the terminal until you see a blue check mark on the screen.

On your wearable:

  1. On your watch, open the Google Wallet app.
  2. Hold your watch over the contactless payment terminal until you hear a sound or feel vibration from your watch.

Using your Alterna Debit Card on Google Pay works wherever Interac® Flash is accepted. Just look for the Interac logo or contactless symbol at the checkout. Some stores will also display the Google Pay logo.

Google Pay - Terms of Use

Samsung Pay – Simple. Secure. Widely accepted.

Add your Alterna Savings Debit Card to Samsung Pay and make fast, easy payments from your Samsung Galaxy smartphone. Use it virtually wherever you shop, with such wide acceptance, you’re on your way to wallet-free shopping.

On your mobile device

  1. Open your Samsung Wallet.
  2. Tap the (+) sign in the upper right corner.
  3. Follow the on-screen instructions to add your Debit Card.

On your mobile device:

  1. Open your Samsung Wallet.
  2. Select your Debit Mastercard.
  3. Authenticate your card with PIN, fingerprint, or iris scan.
  4. Hold your phone to the payment terminal. A subtle vibration and beep will confirm your payment and the screen will show a checkmark with a “Payment completed” message. The payment terminal will also let you know when the payment is approved.

Using your Alterna Debit Card on Samsung Pay works wherever Interac® Flash is accepted. Just look for the Interac logo or contactless symbol at the checkout. Some stores will also display the Samsung Pay logo.

Samsung Pay - Terms of Use

Samsung Pay – Simple. Secure. Widely accepted.

Add your Alterna Savings Debit Card to Samsung Pay and make fast, easy payments from your Samsung Galaxy smartphone. Use it virtually wherever you shop, with such wide acceptance, you’re on your way to wallet-free shopping.

On your mobile device

  1. Open your Samsung Wallet.
  2. Tap the (+) sign in the upper right corner.
  3. Follow the on-screen instructions to add your Debit Card.

 

On your mobile device

  1. Open your Samsung Wallet.
  2. Tap the (+) sign in the upper right corner.
  3. Follow the on-screen instructions to add your Debit Card.

On your mobile device:

  1. Open your Samsung Wallet.
  2. Select your Debit Mastercard.
  3. Authenticate your card with PIN, fingerprint, or iris scan.
  4. Hold your phone to the payment terminal. A subtle vibration and beep will confirm your payment and the screen will show a checkmark with a “Payment completed” message. The payment terminal will also let you know when the payment is approved.

Using your Alterna Debit Card on Samsung Pay works wherever Interac® Flash is accepted. Just look for the Interac logo or contactless symbol at the checkout. Some stores will also display the Samsung Pay logo.

Samsung Pay - Terms of Use

Shop with confidence and security

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A Secure Way to Pay

Your card details aren’t shared or stored on your device, keeping your data private. 

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Convenient

Your mobile wallet can be used for purchases of up to $250 wherever contactless transactions are accepted, including on transit.

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Pay faster

Tap your phone or wearable device to use your mobile wallet, and you’re good to go.

Frequently Asked Questions

You've got questions.

We've got answers.

Frequently Asked Questions

To become a member online you will need to:

  1. Be 18 years and over
  2. Be an Ontario resident
  3. Have your address, contact details and Social Insurance Number (SIN) handy
  4. Have an account at another Canadian financial institution so that we can confirm your identity
  5. Open an a personal account for personal use
  6. Make a on-time membership share investment of $15 CAD (funded from your first deposit)

If you have all of the required information on hand it should take under 10 minutes to complete the application!

Please give our Contact Centre a call at 1.877.560.0100 so we can book you an appointment at one of our local branches

Yes, you can by selecting your Chequing or Savings account at another Canadian financial institution.

Yes, you can still apply by choosing our two other funding methods,

  • Remote cheque deposit through our Mobile app
  • Mail in a cheque

When you bank with Alterna Savings, you are also a member. This $15.00 deposit covers the membership share which you will get back should you ever leave. As a member, you have the right to vote for the Alterna Savings Board of Directors and have a say in the way Alterna Savings operates.

We are confirming the information you provided. Please allow up 1-2 business days for an Alterna Savings Representative to connect with you.

In order to meet all FINTRAC requirements, we require additional information from other reliable sources. All documents must be in their original format therefore we cannot accept pictures or scanned documents.

A “soft” credit check may be pulled as part of our account opening process.

A “soft” credit check is a tool many FIs use when opening an account which serves as a background check on an individual. A soft credit check doesn’t impact your credit score and won’t be visible to other third parties who view your credit report.

We do not allow third party applications.

We do not allow third party applications. We will need to book you an appointment at one of our local branches.

If the $15 membership share required to join Alterna is not funded within 30 days, your account will be closed.

If the $15 membership share was not funded or initial deposit was charged back, your account was closed.

Yes. Each person is required to open an account online and once accounts have been opened and fully funded, you may complete the joint agreement form.

Our online application only allows you to open one product. Once your account has been opened and you have funded your membership share, you can give our Contact Centre a call at 1.877.560.0100 and we can open additional products for you.

If you applied for a Chequing account, you will automatically receive your debit card by mail 5-10 business days after your account is opened.

If you applied for an Investment Savings Account and requested a debit card during the application process, you will receive it by mail 5-10 business days after your account is opened.

Download and fill in the form. This form can be used in place of a void cheque for setting up or modifying direct deposit or pre-authorized debit or payment transactions. You can find the Identifier, Sub and Account number by logging in to mobile banking App, select Accounts, then the sub account (you are looking to get the full account number for) and click on account details.

You can find your account information by signing in to our mobile app, click account and account details.

Your financial well-being comes first

Welcome to a better way to bank. Our knowledgeable team puts your financial well-being first with good, caring and transparent advice while offering all the products and services you need.
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